Ahead of May 2 launch of the LG G7, the corporate has proclaimed the gap of a replacement “Software Upgrade Center” at its headquarters in South Korea dedicated to rising the method of making and emotional software system updates for its smartphones. because the name would imply, the goal is pretty simple: “providing customers worldwide with quicker, timelier, smartphone operating system and software updates.”
The rest of the announcement says all of the proper things:
The software system Upgrade Center won’t solely be charged with developing and delivering regular OS updates for LG smartphones, it’ll even be to blame for making certain the same user experience on LG devices by unceasingly testing the steadiness and compatibility between hardware and software system once updates.
The creation of the middle can modify LG to roll out OS updates quicker in countries wherever LG smartphones area unit obtainable to make sure that customers round the world receive an equivalent level of quality service.
The only question, then, is however well it will execute on this set up.
Software updates haven’t been a powerful suit for LG, exemplified by last year’s G6 still not having biscuit — that uneven update record exists despite the company’s history of each being a Nexus partner within the past and being one in all the primary to launch phones on multiple new versions of humanoid. LG’s devices have frequently struggled with obtaining consistent platform updates, not to mention a gentle flow of monthly security updates. The LG V30, that launched on candy in Sep, simply started receiving biscuit on some carriers at the top of March.
A new center and dedicated software system update team is nice — really obtaining regular updates is even higher.l
LG has conjointly frequently faced scrutiny over problems with software system dependability over time, finding out a name for mercantilism phones that bootloop and fail at a higher-than-normal rate. The software system Upgrade Center is additionally targeted on things of this nature, being “responsible for making certain the same user expertise on LG devices by unceasingly testing the steadiness and compatibility between hardware and software system once updates.”
The first order of duty for the new software system Upgrade Center is finishing and emotional the biscuit update for the G6, that LG says can happen by the top of Gregorian calendar month in South Korea followed by different markets. that provides a pleasant glimmer of hope to those that have control onto their G6 watching for Associate in Nursing update for many months currently, however the important check can are available in future updates once this software system Upgrade Center is up and running utterly.
Saying that you simply have a replacement team dedicated to software system updates and a middle for them to figure along is one thing; really delivering those updates is another hurdle entirely, and also the solely issue folks really care concerning. Jo Seong-jin, business executive of LG physical science, makes it clear that rising after-sales support is very important: “Stable and consistent upgrades can demonstrate to our customers that LG smartphones have long and reliable lifespans.” Let’s hope that holds true.